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If you want to be 100% sure that we’ve assigned you the best writer who perfectly corresponds to the requirements of your paper, you can order his or her samples. The samples are three randomly generated pages from the orders previously completed by this writer. These pages will help you evaluate the style and the quality of writing of the specialist assigned to you. This option also gives you arguments to change the writer we assigned to you within 2 hours if you think our choice is inappropriate. You can change the writer no more than 3 times for one order. The samples option costs $5.

If your paper needs some changes, you can apply for a free revision. For this, you should ask your writer to make a revision, stating the exact number of hours you can give for this task. If you think the level of your writer is not sufficient, you can ask for a revision by another writer. For this, you will have to communicate with our support team. Please note that we might need up to 12 hours to find you a new writer to work on your paper. To find out more, check our revision policy.

We start searching for a writer who suits your order best immediately after you place an order. As a rule, the writer will be assigned to work on your paper in one hour. Sometimes the search can take us several hours, and up to several days in exceptional cases. It can also happen that the writers from the category you’ve ordered are not available at the moment. In this case, we will propose you a writer from a lower category and will charge you back the fee billed earlier for the paid option of choosing a writer’s category.

You can always check the status of your order on your personal order page.

We work with writers from all over the world. We hire them with the help of complex tests in English and in the disciplines they will cover. We also verify the IDs of our writers to be sure that our experts have a master’s or a PhD degree. We conduct training sessions for our writers on formatting and different aspects of academic writing as well. This is how we can be sure of the proficiency of our specialists.

On your personal account page, you will get a possibility to communicate with your writer with the help of a special messenger. You will receive notifications via email when you get new messages, but we recommend you to check your personal page from time to time in order not to miss an important message from your writer.

Yes. Before a writer is assigned to work on your paper, you can amend your order and change the deadline. When you do this, you will get a link to the payment system. The extra fee will be equal to the price for the narrower time frame minus the price you’ve already paid for the broader time frame when you submitted your initial order. If the writer has already been assigned to your paper, our support staff will have to find out whether he or she is able to complete the paper within the new deadline. If the writer agrees to the shortening of the deadline, you will be charged with an extra fee, which is calculated according to the system above.

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If your assignment requires special knowledge from a writer, we consider it to be complex. In this case, we will have to find a narrow-field specialist, whose service costs more than average, and this means we will have to charge you up to 20% of the initial price of your order. Papers on disciplines like finance, architecture, engineering, IT, chemistry, physics, and some others are considered complex, and you will have the corresponding note under the field with the discipline when you fill in the form. Our support team will also examine your order if you’ve selected the “Other” discipline, and if our managers find your assignment too tricky, you can also be charged up to 20%.

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